Account Requests and Setup

Prospective users who are not yet in the system can reach out using the Contact Us page. The form collects Full Name, Work Email, Company, an optional Phone Number, and a short description of what they are looking for. Our team reviews each inquiry and, when appropriate, creates the company, sites, and administrator account before sending an invitation.

Approved admins can review pending requests in the Pending Users dashboard. Each request includes the submitted details plus action buttons to approve or reject the request. This workflow is especially helpful when external contractors or new employees need controlled access.

Invited users complete onboarding with a Set Password screen. That card validates the invite, displays the invited email, asks for a new password, and confirms success before redirecting back to login. If the invite is invalid or expired, the user is prompted to return to their email or request a new link.