Passwords and Account Security

When you receive an invitation email, click the setup link to open the Set Password screen. Enter a strong password that you do not use anywhere else. After the password is saved, you are redirected to the login page. If the link has expired or already been used, request a new invitation from your administrator.

If you are signed in and want to update your password, use the Change Password page linked from the help footer and account menu. Enter your current password once and your new password twice to confirm. The change takes effect immediately, and you stay signed in.

If you cannot sign in, use the password reset flow from the login page. Enter the email address associated with your account, and a reset link is sent to that inbox. The link is valid for a limited time and can only be used once. If you do not receive the email within a few minutes, check your spam folder or confirm the email address with your administrator.

Sign out when you are done, especially on shared computers. Do not bookmark the setup-account or change-password links for someone else to use. If you notice unexpected account activity or receive a password reset email you did not request, contact your administrator immediately.